Facility

Memorial Pet Services is conveniently located just outside of west Madison, on the outer edge of Middleton. Our center and our staff are friendly, warm, and welcoming. When you walk in our doors, we want you to know that you are cared for and understood, and that you and your beloved pet are treated with respect and dignity.  You will feel a sense of peace as you can see that our Memorial Center and staff is truly here for you and your family!

It can be hard to explain what makes us different from others, but we pride ourselves in having "your experience" as one you did not know existed in today's world, especially for fury family members.

What does "Private" cremation mean

As there are currently no state regulations for pet cremation, it is very important that you not only understand your options, but also how the crematory you choose will be handling your pet and their aftercare.  What one crematory calls something may be completely different at another crematory (please see our cremation definitions under “Services/Cremation Options”).

As a Pet Loss Professional Alliance (PLPA) member, we are working very hard to educate veterinarians, as well as the public to ask the right questions. The term Private Cremation is unfortunately misused by many businesses in the profession.  Most pet crematories offer a "return of cremains", but what that does not tell you is if your pet is being cremated alone or with other pets.  We believe every Private Cremation should be performed by placing only one pet in the crematory.  Once that cremation is completed, the cremains are thoroughly removed. Other cremation methods including more than one pet at a time should never be referred to as a Private or Individual Cremation; but rather as a partitioned, segregated or communal cremation.  Prior to saying “yes” to return of cremains, ask for a clear definition of each of the options that are available to you.  Here are a few other questions you may want to ask your veterinarian and/or crematory.

  • How do you keep track of each pet's cremains?
  • How and when will my pet's body be picked up?
  • Do you offer a witnessed cremation or a visitation?
  • Can we witness any part of the cremation process should we choose to be present during their cremation?
  • What items can be cremated with my pet?
  • How do you guarantee the cremains I receive will be those of my pet, and only my pet?
  • Do you guarantee that if I choose to not have my pet's remains returned, the same care and accountability of my pet will be maintained?  If yes, how?
  • How and when will my pet’s remains be returned to me?
  • If I choose a Group Cremation, what will happen to my pet’s remains?

These final decisions are yours.  There are no “right” or “wrong” answers, but there are choices to be made.  Your pet gave you unconditional love during their time with you.  Please take time for them to ensure that they are treated with the dignity and respect they so deserve.

Thank you for providing such a caring place to bring Emma after she passed. We are grateful for everything you have done for us. We have brought all of our cats to you—Bayli/BB, Bailey, Ted and Emma. It is such a hard time losing a pet and you have been there for us for all of them. Thank you for helping us through this difficult process.

- Lori Wisnicky

Thank You for your Loving Care with our Sweet Sophia. We especially want to Thank Mark for all the kindness and compassion during this difficult time, he helped us through it all.  Soffee was having a rough time and we didn’t know if she would make it through the weekend. We felt so much better after talking to Mark, we knew what to expect and what to do. Soffee was a tiny toy poodle, only 5pounds, she was part of our family for 14 years. Soffee had a little  sister Ruby, they went everywhere with us from the beaches to the mountains, she loved going in the motor home on all of our adventures.
We really appreciate the time you spent with us and we left in Peace knowing you all would take care of Soffee. The Lock of Hair and Clay Paw Print Keepsakes added a special touch and the Urn with her Cremains is Beautiful! We will continue to share this experience with our family and friends.

- Brenda, Joe, Benny & Vince