Meet our Grief counselor

Shaun O'Keefe

Memorial Pet Services was delighted to add Shaun to our team back in June 2012 as the grief counselor and facilitator of our monthly Pet Loss Support Groups. Moving forward, she will also be providing significant support to our new Pet Loss Resource Center.

Shaun is a professor for Lakeland’s Graduate Program in Counseling and has her own private practice. She has worked for Lakeland College for since 1997. Shaun has also worked at or had key roles with Meriter Hospital, Hospice Care, St Norbert College, The University of Wisconsin, Edgewood Continuing Education and many consulting opportunities with businesses here in and out of town. Her work with individuals and families in grief began as a volunteer in college and has continued for the past 20 years.

Shaun is personally familiar with the deep pain associated with loss, including that of a beloved pet. “Pets are a daily presence in our lives. Their absence leaves a gap that is wide and more noticeable. Our pets give affection and an unconditioned love. There is a freedom in loving them. The loss can be felt most profoundly.”

Shaun is continually educating herself on the grief process looking for additional ways to help those in need by attending workshops and reviewing materials. She lives in Madison with her family which includes two sweet dogs.

The loss of a pet (family member) is the hardest thing I've gone through. We had a vet come over to put our dog down, she recommended she be taken to Memorial Pet Services. We were very confident she would be well taken care of and we were right. They went above and beyond, they even made us an extra clay paw print to remember her by. The staff is amazing, especially Jessica!

- Heather Bauer

Words cannot express the wonderful service that I received from Memorial Pet Services for our 13 year old yellow lab named Beau, whom we let go to the heavens above on June 9, 2014.  From the time Mark and his associate picked up Beau from our home after he was euthanized, until his private memorial service at Memorial Pet Services, the service that I was provided was exceptional. Beau was handled with such dignity, respect and care from the moment they picked him up until the day I took him home after his cremation.

Mark was so thoughtful, caring, supportive and compassionate in every aspect of making sure that my wishes were met in this whole process/journey. It was so nice to have a lock of Beau’s hair and also a paw print that we can hang on the Christmas tree every year. Thank you again for everything."

- Georgette & Jerry Stratton and Family