Meet our Grief counselor

Shaun O'Keefe

Memorial Pet Services was delighted to add Shaun to our team back in June 2012 as the grief counselor and facilitator of our monthly Pet Loss Support Groups. Moving forward, she will also be providing significant support to our new Pet Loss Resource Center.

Shaun is a professor for Lakeland’s Graduate Program in Counseling and has her own private practice. She has worked for Lakeland College for since 1997. Shaun has also worked at or had key roles with Meriter Hospital, Hospice Care, St Norbert College, The University of Wisconsin, Edgewood Continuing Education and many consulting opportunities with businesses here in and out of town. Her work with individuals and families in grief began as a volunteer in college and has continued for the past 20 years.

Shaun is personally familiar with the deep pain associated with loss, including that of a beloved pet. “Pets are a daily presence in our lives. Their absence leaves a gap that is wide and more noticeable. Our pets give affection and an unconditioned love. There is a freedom in loving them. The loss can be felt most profoundly.”

Shaun is continually educating herself on the grief process looking for additional ways to help those in need by attending workshops and reviewing materials. She lives in Madison with her family which includes two sweet dogs.

Just a short note to thank you for your compassionate care and outstanding customer service - from the kind lady who helped me make arrangements on the phone for my beloved standard poodle, Buddy, to the beautiful paw print ornament that you took time to make. As a veterinarian for the past 14 years, but not in private practice anymore, words cannot describe how impressed I as with your service!!! Please keep up the good work – you each really do make a difference.

- Dr. Pam Kindschi

Thank you for taking such good care of Bud-Boo to put him safely back in my arms.


- Denise ​