Cremation Process

It is imperative that our pet owners feel confident that their beloved pet has truly been returned to them. This is why we created the following six step process for our private and partitioned cremations to ensure your pet's safe return. 

  1. A stainless steel cremation ID will be selected for your pet with a unique number imprinted on it.
  2. Your pet will be identified and assigned this cremation ID number by your veterinarian or Memorial Pet Services.
  3. The cremation ID tag will remain with your pet throughout the cremation process. This tag will be become discolored after the cremation.
  4. Your pet's cremains and cremation ID tag will be carefully placed in a clear poly bag, which is then placed into a blue velvet pouch (if space permits) and then into an urn of your choice.
  5. Your pet's name, cremation date and cremation ID number will be attached to the bottom of the urn.
  6. Your pet's cremains will then be personally returned to you at our memorial center or your veterinarian.

Know that every return of cremains, your pet will be identified at 3 or more different locations within your return.

Our Promise/Guarantee

"We promise to provide the highest standard of pet cremation and after care services available in Wisconsin. We assure pet parents that their pet will be handled with the utmost care, dignity, honor and respect at all times." 

"By following our six-step process, we guarantee that the cremated remains returned are those of the pet entrusted to our care."

What does "Private" cremation mean

As there are currently no state regulations for pet cremation, it is very important that you not only understand your options, but also how the crematory you choose will be handling your pet and their aftercare.  What one crematory calls something may be completely different at another crematory so please see our cremation definitions under “Services/Cremation Options”.

As a Pet Loss Professional Alliance (PLPA) member, we are working very hard to educate veterinarians, as well as the public to ask the right questions. The term Private Cremation is unfortunately misused by many businesses in the profession.  Most pet crematories offer a "return of cremains", but what that does not tell you is if your pet is being cremated alone or with other pets.  We believe every Private Cremation should be performed by placing only one pet in the crematory.  Once that cremation is completed, the cremains are thoroughly removed. Other cremation methods including more than one pet at a time should never be referred to as a Private or Individual Cremation; but rather as a partitioned, segregated or communal cremation.  Prior to saying “yes” to return of cremains, ask for a clear definition of each of the options that are available to you.  Here are a few other questions you may want to ask your veterinarian and/or crematory.

  • How do you keep track of each pet's cremains?
  • How and when will my pet's body be picked up?
  • Do you offer a witnessed cremation or a visitation?
  • Can we witness any part of the cremation process should we choose to be present during their cremation?
  • What items can be cremated with my pet?
  • How do you guarantee the cremains I receive will be those of my pet, and only my pet?
  • Do you guarantee that if I choose to not have my pet's remains returned, the same care and accountability of my pet will be maintained?  If yes, how?
  • How and when will my pet’s remains be returned to me?
  • If I choose a Group Cremation, what will happen to my pet’s remains?

These final decisions are yours.  There are no “right” or “wrong” answers, but there are choices to be made.  Your pet gave you unconditional love during their time with you.  Please take time for them to ensure that they are treated with the dignity and respect they so deserve.

I highly recommend Memorial Pet Services to anyone in need of these services for their pet. They handled the services and cremation for two of our dogs and each time the professionalism, care, and personal touch was there at every level. The staff is extremely kind and caring for the pets and their owners. The respect shown is very evident and I will be recommending them to my family and friends. I cannot say enough about this place. A+ all around and then some. They are simply amazing. - Ryan Knocke

- Ryan Knocke

Dear Susan, Mark, and the rest of your staff, 

I wanted to thank you for today's service and care of my dog Jack. His passing this past Monday night was very sudden and scary for him and for me. The jarring memories I have of that night were of him in pain and sadness laying on a stretcher at the emergency vet hospital, and my having to make a heart wrenching decision. Being able to have time with him in your viewing room today allowed me to experience some much better final memories of him, seeing him calm and at rest in a comfortable surrounding. Obviously my hurt is deep, but I'm glad that you allowed me to be with him until the final moments to see him off. Thank you Mark for kindly encouraging me to pet Jack one last time. All of you were very nice, and I certainly felt your sincere understanding of my loss. I wish you the best as you continue to bring closure and peace to more pet owners. 

With warm regards, Robert Birnschein

- Robert Birnschein